FAQs - Frequently Asked Questions

Let us put your mind at ease...

We understand how important your event is to you. By following our Zoom system, we ensure we get a fully comprehensive brief for each shoot, every time. This information is then passed on to your photographer who will go through your brief again with you at the venue to ensure nothing has changed. Also, our photographers are extremely flexible, so please feel free to request particular photos at anytime during the shoot.

All Zoom photographers must complete a tough in-house training course before they qualify to shoot for us. Besides great picture quality, huge emphasis is placed on being professional, which includes personal conduct, dress code, and time keeping. All our photographers are briefed to be at the venue half an hour before the shoot starts.

Zoom offers free consultations before your event. At this time we will discuss your theme and then go through which of our innovative products suits your event best. Thereafter, our design department will work on some samples for you, and after final adjustments, we’re ready to rock and roll.

Please view some of our new products here

Zoom is not an individual photographer but an organisation designed to specifically service Event Organisers. Because of this specialisation, we understand that sometimes things don’t go according to plan. With each shoot we do, we have backup equipment and photographers who are able to stand in should anything go wrong. Our philosophy is that we will always deliver what we promised at your event.
Example: Blackberry, Monte Casino, printing on site directly from Blackberry Phones.
Problem: Editor discovered that the printer did not print during the setup and testing phase before the event.
Solution: 20 minutes later a new printer had arrived and the printing of pictures was back on schedule.

Zoom has branches in Johannesburg, Cape Town and Durban, as well as photographers in almost every town in South Africa. We have done shoots for clients in Kuruman, Polokwane, Bloemfontein, Kimberly, and Nelspruit, to mention a few.

Zoom has a central logistics office which operates around the clock to help you. Please call us on any one of the numbers below if you have an emergency, and we will do our utmost to find a photographer for you.
This is what Julie had to say in her feedback about her Mutual and Federal shoot at Birchwood Conference Centre in Boksburg when she was asked , “Was the service from the office quick, efficient and friendly every time?” She replied, “Excellent! I called Richard at the very last minute and he sorted out a photographer for me within 20 minutes – and he was on time!”
Mobile phone 24hrs: 078 459 6678
JHB Office: 011 462 8491

No shoot is too big or too small. Being experts in the event photography field, each shoot is planned to the second, especially where large pax are involved. Our crews have all been trained and have lots of experience at these types of events, enabling us to operate smoothly and deliver on time, every time. Book Zoom and be relaxed.
Example 1: Bidvest Annual Awards Dinner, Sandton Convention Centre, 550 couples, 2.5 hrs to shoot, print and place into frames.
Example 2: Supersport Confederation Cup Trophy shoot, 550 pax (individual shots with trophy), 1.8hrs to shoot and print.

At Zoom we understand how much work is involved in organising and running an event. It’s our pleasure to capture all your hard work, such as the venue set-up, menus, table settings, registration tables, etc., before the crowds arrive. This is all included as part of our Zoom magic service to you, and boy, those pics are going to make you look good!

There are many options available to Event Organisers, such as:

  • social media (immediate upload to Facebook, Twitter, Instagram etc);
  • immediate emailing the images to guests ;
  • loading the images onto our client’s or our website immediately; and
  • posting your videos on You Tube.

If you didn’t find a suitable answer to your question, please feel free to Contact Us.