Chantal: 082 871 9274 / Catherine: 082 735 6278

HOW DO I KNOW THE PHOTOGRAPHER WILL GET ALL THE IMPORTANT SHOTS?

We understand how important your event is to you. By following our Zoom system, we ensure we get a fully comprehensive brief for each shoot, every time. This information is then passed on to your photographer who will go through your brief again with you at the venue to ensure nothing has changed. Also, our photographers are extremely flexible, so please feel free to request particular photos at anytime during the shoot.

WILL MY PHOTOGRAPHER ARRIVE ON TIME?

All Zoom photographers must complete a tough in-house training course before they qualify to shoot for us. Besides great picture quality, huge emphasis is placed on being professional, which includes personal conduct, dress code, and time keeping. All our photographers are briefed to be at the venue half an hour before the shoot starts.

HOW DO I GET THE MOST MARKETING MILEAGE OUT OF MY EVENT FROM A PHOTOGRAPHIC PERSPECTIVE?

Zoom offers free consultations before your event. At this time we will discuss your theme and then go through which of our innovative products suits your event best. Thereafter, our design department will work on some samples for you, and after final adjustments, we’re ready to rock and roll. Please view some of our new products here

WHAT HAPPENS IF THERE IS AN EQUIPMENT FAILURE AT THE SHOOT?

Zoom is not an individual photographer but an organisation designed to specifically service Event Organisers. Because of this specialisation, we understand that sometimes things don’t go according to plan. With each shoot we do, we have backup equipment and photographers who are able to stand in should anything go wrong. Our philosophy is that we will always deliver what we promised at your event. Example: Blackberry, Monte Casino, printing on site directly from Blackberry Phones. Problem: Editor discovered that the printer did not print during the setup and testing phase before the event. Solution: 20 minutes later a new printer had arrived and the printing of pictures was back on schedule.

CAN ZOOM DO AN EVENT IN CAPE TOWN OR DURBAN?

Zoom has branches in Johannesburg, Cape Town and Durban, as well as photographers in almost every town in South Africa. We have done shoots for clients in Kuruman, Polokwane, Bloemfontein, Kimberly, and Nelspruit, to mention a few.

WHAT IF I HAVE FORGOTTEN TO BOOK A PHOTOGRAPHER FOR AN EVENT WITH HOURS TO SPARE?

Zoom has a central logistics office which operates around the clock to help you. Please call us on any one of the numbers below if you have an emergency, and we will do our utmost to find a photographer for you. This is what Julie had to say in her feedback about her Mutual and Federal shoot at Birchwood Conference Centre in Boksburg when she was asked , “Was the service from the office quick, efficient and friendly every time?” She replied, “Excellent! I called Richard at the very last minute and he sorted out a photographer for me within 20 minutes – and he was on time!” Mobile phone 24hrs: 078 459 6678 JHB Office: 011 462 8491

WILL YOU PHOTOGRAPH THE DÉCOR AND VENUE SETUP?

At Zoom we understand how much work is involved in organising and running an event. It’s our pleasure to capture all your hard work, such as the venue set-up, menus, table settings, registration tables, etc., before the crowds arrive. This is all included as part of our Zoom magic service to you, and boy, those pics are going to make you look good!

DISTRIBUTING THE PICTURES AFTER AN EVENT IS A NIGHTMARE, WHAT DO YOU SUGGEST?

There are many options available to Event Organisers, such as: social media (immediate upload to Facebook, Twitter, Instagram etc); immediate emailing the images to guests ; loading the images onto our client’s or our website immediately; and posting your videos on You Tube. If you didn’t find a suitable answer to your question, please feel free to Contact Us.